Starbucks Staff Taught De-Escalation Tactics to Deal With Customers
Starbucks is holding three-hour training sessions to implement the CEO's "back to Starbucks" strategy.The training focuses on customer service, new...
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Canucks, Fortinet ink deal on cybersecurity
From small businesses to large corporations, no company is immune to cyberattacks. High-profile sports teams such as the Vancouver Canucks...
HarperCollins strikes AI training deal with unnamed company amid rising copyright tensions between publishers and AI firms
Publishing giants and generative artificial intelligence companies are striking deals that aim to both protect copyright and provide for the...
